Check out our extensive selection of Sedans, Coupes, Roadsters, SUVs. Including Acura: RL, TL, TSX, MDX, RDX. Hendrick Acura, Acura Dealer at 6824 East Independence Blvd., Charlotte, North Carolina (NC) 28227.
About Us
Support

Hendrick Acura offers several options and programs to make life easier for you:

Hendrick Acura Mobile Assistance Vehicle

We have recently added a New Acura MDX to our Service Program. The MDX will be available to Hendrick Acura VIP Customers who need mobile assistance on the road, in a situation that can be resolved by fixing the problem on the spot. This will save the time of a tow-in, and can get you back on the road as soon as possible. This is our way of saying thank you for being a loyal Hendrick Acura custoamer

Hendrick Acura VIP Loaner Program

We have recently extended our Hendrick Acura Loaner Program to 50 New Acura Vehicles. We have decided to exceed the maximum provided by Acura Headquarters. We have purchased our own vehicles to ensure only the best experience for our Hendrick Acura VIP Customers.

Service Vehicle Pick-Up

Upon completion of your service needs, you can take delivery of your vehicle at our facility Monday - Friday, 7:30 am to 6:00 pm, and on Saturday from 8:00 am to 5:00 pm.

Any payments due for service work performed must be made prior to delivery. For your convenience we accept the following forms of payment: Visa, Mastercard, American Express and personal check. These arrangements can be made with your service advisor.

Night Drop

Early Bird/ Night Drop Service is available at the Acura Service Entrance. Blank Night Drop Envelopes are readily available at the Acura Service Entrance inside the black Night Drop wall box. Simply fill out all the information on the envelope, place your key inside, and drop it through the mail slot in the service entrance door.

Alternate Transportation

In our continuing effort to provide you with excellent service, we at Hendrick Acura offers several options of alternative transportation when your Acura is in our Service Department. These options include:

*Morning Shuttle Service (Departs 8:20am) one way limited to 10 miles / Available with any Acura   Service Visit.

*Acura Loaner Car (Available when major warranty repairs or maintenances performed by us on your Acura exceeds 2.5 hours. Reservation must be made with Service Advisor when scheduling service appointment) Subject to availability even when reserved / Must have valid Driver License and proof of insurance / Must sign agreement and return car in the same state of cleanliness with same level of fuel as received. Any damage or citations will be the responsibility of the customer.

Car Care System

Keep Your New Car's Interior Spotless While Adding Years to Your Fabric's Life with Hendrick Autoguard's Car Care Systems.

EXTERIOR PROTECTION WITH TEFLON

Seal in that showroom shine for years. Our Exterior Protection with Teflon chemically bonds to the paint. It forms a clear, hard shell to seal out damaging oxidation, pollutants, detergents and ultraviolet rays and seals in the shine.

Plus it's easy to maintain. Simply apply your Hendrick Autoguard Exterior Renewer twice a year. In minutes, your car will look like it just rolled out of the showroom.

Get Hendrick Autoguard Exterior Protection. It's a bright idea that will reflect the importance of your new investment for years to come.

FABRIC PROTECTION WITH BANOYL

Give every fiber in your car's interior a flexible shield of protection from stains and odors.

Our Fabric Protection repels water-based stains, including coffee and soft drinks. You simply blot the drops away with an absorbent cloth.

And unlike most other fabric treatments, your Hendrick Autoguard Fabric Protection with Banoyl safeguards your car's interior from oil and grease. Whether it's motor oil or greasy French fries, most oil-based spots simply lift off with a cloth.

For more stubborn spills and ground-in dirt, just spray the area with the Hendrick Autoguard Sudless Cleaner you'll receive. Then soak up the spot with a cloth. In minutes, your car's fabric looks new again.

In addition to keeping your fabric stain-free, our Fabric Protection also reduces the wear and tear on your interior. Your fabric will look great and last longer.

VINYL AND LEATHER CONDITIONER

Hendrick Autoguard Vinyl and Leather Conditioner's unique bonding action assures complete protection for both interior vinyl and leather seats and trim as well as exterior vinyl roofs. Hendrick Autoguard Vinyl and Leather Conditioner keeps these surfaces soft and supple while maintaining a rich "like new" appearance through the most harsh weather and interior abuse.

Hendrick Autoguard Vinyl and Leather Conditioner penetrates the pores of vinyl and leather. It does not "draw out" the natural oils from vinyl and leather like many well known products. Hendrick Autoguard Vinyl and Leather Conditioner adds a rich luster to the vinyl or leather but does not produce a high gloss "artificial look."

Not only does it help keep your car looking showroom-new today; it can add hundreds of dollars to your bargaining price when you sell or trade in.

WIN THE RACE AGAINST TIME with the HENDRICK AUTOGUARD WARRANTY

Our exterior, interior, vinyl and leather, plus our Car Care Kit will help you keep your car's tough protection going strong with minimal effort. But our commitment to our valued customers doesn't stop there.

You should experience nothing but satisfaction with our protection system. In the rare event our products fail to perform as promised, write or give us a call and we'll solve the problem quickly and fairly.

New Car Care:

  • 5-year coverage
  • Carpet replacement if stain occurs
  • Vinyl & Leather covered

Pre-Owned Car Care:

  • 3-year coverage
  • Do the best we can to make carpet look good including bleach, dye and steam cleaning
  • Vinyl & Leather treated not covered

Diagnostic Policy

Cars diagnosed and not repaired at our dealership will incur a standard $89 per hour diagnostic charge. Should the vehicle be repaired by Hendrick Acura at the time it is diagnosed, the fee will be waived.

6824 East Independence Blvd., Charlotte, NC 28227.  Phone: (866) 640-9002  Fax: (704) 563-9172    Site Map  |  Disclaimer